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 Free Factory-to-Home Delivery
- 48 States and most of Canada
A minimum of two moving men will remove your New Spa from the truck and place it on the ground (often called curbside or driveway delivery). A delivery appointment will be made. Someone must be on hand to sign for and inspect the hot tub.
Your spa is handled with great care by Specialized Transportation Inc. (North American Van Lines). We ship to every zip code within the 48 states using an 18 wheel semi-tractor trailer equipped with a lift-gate (there may be extra an charge if an 18 wheel semi-tractor trailer cannot access your location, or if a ferry is required to reach your destination). You will also be able to track your shipment online.
Shipping Hot Tubs to Canada: There are no duties shipping US made hot tubs into Canada. We clear you spa through customs via our Customs Broker, ($150.00 fee) so you don't have to worry about any paperwork. Additional shipping fees may apply, depending on where you are located. Contact us for a quote. GST/PST are applicable.
Note: We are obligated to collect PST/GST and submit via the customs broker.
Position your hot tub, fill it with water, connect electrical and enjoy. ORDER YOURS TODAY!
(Island and International destinations, contact us for a quote).
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| NOTE: the factory is currently very busy and production time is about 3 - 4 weeks. |
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 White Glove Delivery Service
- 48 States, most areas
White Glove Standard Delivery: ($297.00 plus $1.50/mile from local warehouse to site. Warehouse list at bottom of this page). Includes the delivery, uncrating, and positioning of a fully assembled spa to a customer’s residence using our standard delivery equipment by two Service Representatives. Please complete our ONLINE FORM or our printable Site Survey Form. Within this level of service, deck deliveries are limited to a maximum of 5ft in height and 6 steps without the use of a crane and or additional help. A Service representative will perform educational training for the customer describing the basic use, operation and mechanics of the spa, without the spa being filled with water.
White Glove Non- Standard Delivery: includes the services described above in a White Glove Delivery and additional persons and/or equipment such as cranes and ramps. A Non-Standard Delivery is usually determined with the information supplied via our ONLINE FORM or our printable Site Survey Form, but if requested a Service representative will perform a Site Survey of the customer’s residence for an additional charge.
Mileage Charges: Mileage charges are based upon the starting point of the closest Service representative in your area. The most economical starting point will be chosen for each customer.
Delivery Time Windows: Every effort will be made to ensure a smooth and timely delivery, it is impossible to give an exact delivery time. You will be supplied with a 4 hour window for the day of delivery. Deliveries are not made on evening or weekends.
Fill it with water, connect electrical and enjoy. ORDER YOURS TODAY!
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Removal/Disposal of Old Hot Tub - Often available in most areas of the 48 states, if you are utilizing the white glove delivery option. Fee to be determined when arranging white glove delivery. This fee would be paid directly to the delivery company.
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Factory Direct Hot Tubs - Packing
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Step One:
Your new spa will be wrapped with plastic and a layer of foam.
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Step Two:
Your spa will be raised onto the heavy end, which makes it very stable for shipping.
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Step Three:
Accessories will be packed conveniently inside the spa.
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Step Four:
Thick shrink wrap and straps protect your spa so it arrives in factory new condition.
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Hot Tub White Glove Delivery Service Bonded Warehouse Locations
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Little Rock, AR 72209
Phoenix, AZ 85043
EL Cajon, CA 92020
Fullerton, CA 92833
Sacramento, CA 95828
Denver, CO 80216
Wallingford, CT 06492
Wilmington, DE 19802
Deerfield Beach, FL 33442
Jacksonville, FL 32254
Ocala, FL 34475
Covington, GA 30016
North Liberty, IA 52317
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Naperville, IL 60540
Indianapolis, IN 46219
Florence, KY 41042
West Springfield, MA 01089
New Glouscester, ME 04260
Hamilton, MI 49419
Taylor, MI 48180
Kansas City, MO 64129
ST Louis, MO 63106
Winston/Salem, NC 27107
Las Vegas, NV 89120
Albany, NY 12205
East Northport, NY 11731
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Williamson, NY 14589
Columbus, OH 43223
Portland, OR 97223
Hazleton, PA 18202
West Mifflin, PA 15122
York, PA 17404
Knoxville, TN 37917
Nashville, TN 37207
Dallas, TX 75234
Houston, TX 77020
Richmond, VA 23224
Kent, WA 98031
Fort Atkinson, WI 53538
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Getting Ready For Your New Spa...A Few Things To Consider.
- You need a strong level surface to securely rest your spa. With people and water, your spa could weigh 4 to 5 thousand pounds. You may want to check any local zoning requirements. To quickly create a pad for your new hot tub, see our portable Spa Pad?
- We recommend you use a licensed electrician to install a 40 or 50 amp 240 volt GFCI breaker and connect the four-wire power line to the hot tub control box.
- Free Spirit models on a pallet are 85" long X 37" wide X 90" high and about 695 lbs.
BellaGrande models on a pallet are 94" x 37" x 98" high and about 795 lbs.
Avalon models on a pallet are 80" long x 31" wide x 72" high and about 525 lbs.
Questions? Call us at 1-866-595-6333 or Email Us!
Do-It-Yourself Ideas: Relocating a spa isn't too difficult and can usually be done with a couple of people and a padded furniture dolly. (These can usually be rented for a minimal cost from any moving company). Try plywood sheets on the ground if you have to roll over your lawn.
Using a Project Contractor?: They will probably handle moving the hot tub from curbside to your final location.
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Installation Guidelines
1) Spa requires 18” minimum clearance around all sides of the spa to avoid additional service charges.
2) Spa must be located on a structurally sound, level surface. Level surface is defined as a surface whose pitch is less than 1/4” over 4’. Consult a qualified building contractor or structural engineer before you place the spa on an elevated deck or an indoor location. If shimming is required, it is the customer’s responsibility to support the entire footwell area as well as the entire perimeter of the spa cabinet. Spas improperly/not supported will warp and void your warranty.
3) Floor load capacity must be a minimum of 100 lbs. per square foot and must meet your local building codes.
4) In most cities and counties, permits are required for the installation of electrical circuits or the construction of exterior surfaces.
5) Spa can not be installed on asphalt.
6) Spa can not be placed directly on a gravel or lawn surface.
7) Delivery crew is not equipped to level and/or repair spa sites.
8) Spas placed on slate, brick or paver, laid in dead sand or stone dust must be checked regularly to ensure that the spa remains level. Periodic adjustments are usually necessary, which would require that the spa be drained and removed from the surface. The surface must be leveled before the spa can be put back. Failure to maintain a level surface will cause your shell and/or cabinet to warp, voiding your warranty.
9) When placing spas on pressure-treated landscape timbers, the entire perimeter as well as the footwell must be completely supported. This method of installation must be checked for movement and/or settling and corrections to the level of the spa and the surface it rests on must be made.
10) Spas installed indoors must be placed on a non-porous surface with a floor drain. Do not put the spa on a carpet. Water will accumulate around the spa, so flooring materials must provide a good grip when wet. Water damage caused by indoor or outdoor spas is not covered under any Sparta Spas warranty.
11) All spas installed indoors must have an adequate method of ventilation. Humidity will naturally increase with the spa installed. Water may get into woodwork and produce dry rot, mildew or other problems. Good ventilation is also required to prevent airborne bacteria. An architect can help to determine the proper amount of ventilation required.
12) Customer understands a Ground Fault Circuit Interrupter (GFCI) MUST be installed by a licensed electrician prior to the electrical hook up of the spa.
13) Price of spa does not include electrical upgrades or any electrical work of any kind, including required (GFCI) breakers. All electrical work must be performed by a licensed electrician.
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